Have questions? Contact Us.

For more information about our Fingerprinting Services, PermaPrints™, Self-capture™ Packs or other general inquiries, please either fill out the form below or give us a call.

Phone Numbers

Customer Service / Ordering Assistance 24x7 (Eastern US Time) 888-823-7873 (88-88-BE-SURE)
Administration 740-767-3853
Order Tracking 740-767-4548

Mailing Address

National Fingerprint Lab
6999 Dolan Road
Glouster, Ohio 45732-9003

Business Continuity

If after a significant business disruption you cannot contact us at the usual numbers, voicemail will reach 740-707-5687 and 740-707-5220. We will attempt to update this website with instructions how to reach Lab staff with computer access for status tracking. As soon as our calls begin to be forwarded, you will be able to contact us as usual.

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