Have questions? Contact Us.

For more information about our Fingerprinting Services, PermaPrints™, Self-capture™ Packs or other general inquiries, please either fill out the form below or give us a call.

Phone Numbers

Customer Service / Ordering Assistance 24x7 (Eastern US Time) 888-823-7873 (if lines busy, use 740-707-5220)
Administration 740-767-3853 
Order Tracking and Customer Service 740-767-4548, Direct line to the National Fingerprint Lab: 740-767-4545. (Call-waiting is not enabled. Busy signals mean conversation is underway on that number).

Mailing Address

National Fingerprint Lab
6999 Dolan Road
Glouster, Ohio 45732-9003

Business Continuity

If after a significant business disruption (such as the Aug 12-18 electrical storm aftermath) the phone lines may be affected. Emails to Lab@NationalFingerprint.com will get through even if all the phone lines are offering unanswered rings until repairs can be made..

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