For more information about our Fingerprinting Services, PermaPrints™, Self-capture™ Packs or other general inquiries, please either fill out the form below or give us a call.
Customer Service / Ordering Assistance 24x7 (Eastern US Time) 888-823-7873 (if all lines are busy, direct voicemails to 740-591-4177 or 740-707-5220, or 740-707-5687.)
Fax to 509-757-7619.
Order Tracking and Customer Service 740-767-4548. Direct line to the National Fingerprint Lab: 740-767-4545. (Call-waiting is not enabled. Busy signals mean conversation is underway on those numbers. Re-dialing a few moments later will often avoid voicemail delays.)
National Fingerprint Lab
6999 Dolan Road*
Glouster, Ohio 45732-9003
* Postal and Express delivery authorities "standardize" this address as 6999 Dolan Dr. or 6999 Dolan Drive.
When using express services you can select Saturday Delivery by selecting "Express Overnight" and "Residence." These selections are necessary because although our commercial lab is open Saturdays, express services assume the commercial address is closed on weekends and will not attempt Saturday delivery.